Report a Claim
Our dedicated claims specialists are ready to help. Submit your claim details and we'll guide you through the process with dedicated support every step of the way.
Submit Your Claim
When you need to file a claim, you're dealing with a stressful situation. We're here to make the process as straightforward as possible. Our claims specialists will guide you through every step, ensuring your claim is handled fairly and efficiently.
For urgent claims, emergencies, or serious damage: Call us immediately on one of our published numbers. We answer 24/7 by phone. For non-urgent claims, fill out the form below with your details and supporting information, and we'll be in touch within 24 hours.
Claim Details
Please provide as much information as possible about your claim. This helps us process your claim quickly and accurately.
Thank You
Your claim has been submitted successfully. Our claims team will be in touch within 24 hours to confirm receipt and discuss the next steps.
Error
There was an error submitting your claim. Please try again or contact us directly at claims@aserto.co.uk for assistance.
Emergency? Call Now
For urgent claims, serious property damage, security issues, or emergency repairs, call us immediately. We answer emergencies 24/7 by phone. During office hours (Monday–Friday, 9:00am–5:00pm), the Aserto team answers. After hours, calls automatically divert to our emergency support service.
Call Immediately for Emergencies:
London
+44 (0)203 0111806Birmingham
+44 (0)121 2710806For non-urgent matters, email supporting documents to:
claims@aserto.co.ukEmails can be sent anytime and will be reviewed during office hours.