My Aserto Client Portal
Your policy information, documents and conversations with Aserto, together in one secure place. Available to approved Aserto clients and authorised representatives.
Access for approved Aserto clients
My Aserto is available to Aserto clients and authorised representatives. Each person uses their own sign-in. Aserto verifies identity and approves the company or site access before records are shared.
New prospects: Use our existing Request Insurance form or contact us to discuss your insurance needs. Do not create a portal account—you'll need Aserto approval first.
How My Aserto helps
Policies & Recorded Premiums
Access your policy information and premium records in one place for easy reference.
Documents & Supporting Evidence
Store certificates, endorsements and supporting documents with secure access for authorised users.
Renewal Dates & Actions
Track recorded renewal dates and the actions shown in your portal.
Report & Track Claims
Report claims, track status and access relevant policy information and claim records.
Secure Conversations
Communicate with your Aserto team directly. Update acknowledgements keep everyone informed.
Emergency Contact
Direct access to 24/7 claims reporting and emergency contact information.
Designed for Your Role
Commercial Businesses with Multiple Policies
Manage all your policies in one place—fleet insurance, professional indemnity, office cover, directors and officers, and other commercial policies. See all policies, documents, renewal dates and action items for your business at a glance.
Property Management Companies
Access your own business cover and policies for each managed site. Keep records organised for each distinct entity. Authorised directors of RTM/RMC entities see only their assigned site—access is limited to relevant policies, documents and actions.
Authorised RTM/RMC Directors
Secure access to your assigned site's policies, documents and renewal information only. You'll see policies and actions relevant to your site without access to other entities or unauthorised information.
Document Upload & Review
Who Can Upload
Aserto staff and approved clients can upload documents to the portal.
Client uploads are acknowledged and reviewed by Aserto before being published to relevant authorised users. Approved documents are available in the portal. Email alerts will be introduced separately.
Policies Arranged Elsewhere
You can submit existing insurance policies for Aserto to review and track—including policies arranged elsewhere.
Important: Uploading a policy does not appoint Aserto as your broker or change your existing cover. Aserto reviews submitted policies to help you track and manage your insurance portfolio.
Renewal Notifications
Recorded renewal dates can support planned 30-day reminders to nominated client contacts and Aserto once verified and enabled in your account.
Important: Reminders and submissions do not confirm cover, renewal, insurer notification or an agreed policy change. Aserto will confirm any arrangement changes separately.
Emergency & Claims Support
For urgent claims, serious property damage, security issues or emergency repairs, use your policy's emergency reporting route. Call us immediately at the emergency contact number on your policy documents.
Emergency Claims (24/7):
London
+44 (0)203 0111806Birmingham
+44 (0)121 2710806Client Sign-In
Sign in to view the accounts and sites Aserto has approved for you. If you need access or help getting started, contact our team.